Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of the pitbull family

the pitbull family

February 29, 2024

4  out of  5 rating by the pitbull family
"Great staff but ALOT of billing issues"
Profile photo of Gus Mason Jr

Gus Mason Jr

December 13, 2023

5  out of  5 rating by Gus Mason Jr
"What a great and wonderful group of people"
Profile photo of destany


June 26, 2023

5  out of  5 rating by destany
"I had an amazing experience with Erin."
Profile photo of Jayson Lane

Jayson Lane

June 24, 2023

5  out of  5 rating by Jayson Lane
"If you're looking for a great agent and amazing team, look no further! I've been with them for years, and they are the best. I highly recommend them!"
Profile photo of Tammy Lepretre

Tammy Lepretre

June 18, 2023

5  out of  5 rating by Tammy Lepretre
"Love the staff here. Always friendly"
Profile photo of Rudy Tucker

Rudy Tucker

January 19, 2023

5  out of  5 rating by Rudy Tucker
"Fantastic service. Christina was very helpful and made the process painless. Just all around great customer service. Would recommend this agency to anyone."
Profile photo of Jerry Davison

Jerry Davison

January 19, 2023

5  out of  5 rating by Jerry Davison
"NEW UPDATE (1-19-2023): I contacted Randy through email about some questions and concerns late one night and I had a thorough and succinct answer by 10:00 a.m. the next morning! I was also given a PDF file that showed my premium versus dividend per year which helped me decide to keep my coverage as is. I can't say enough about Randy and his staff. The are incredible. Randy and his staff are only the 2nd State Farm agency that I've dealt with in 49 years and they are incredibly responsive and helpful. I had high expectations when I moved to Randy's agency ... because my last State Farm agent was my father-in-law!"
Profile photo of Kirk Taylor

Kirk Taylor

December 18, 2022

5  out of  5 rating by Kirk Taylor
"Simply the best! You won't be disappointed with Randy or his staff!"
Profile photo of Ya Brother

Ya Brother

November 9, 2022

1  out of  5 rating by Ya Brother
"They barely answer the phone. They don’t reply to messages. They seem bothered by your requests. Kinda snobby."
Profile photo of Destany Hougland

Destany Hougland

September 30, 2022

5  out of  5 rating by Destany Hougland
"Erin gives the best customer service ever! And she is super sweet!"
Profile photo of Libby Murray

Libby Murray

September 29, 2022

5  out of  5 rating by Libby Murray
Profile photo of Oj Skinner

Oj Skinner

July 15, 2022

5  out of  5 rating by Oj Skinner
"Christina is a rock star. She made sure my policy was exactly what I needed. She was able to answer my questions quickly and accurately! I honestly am not sure if I would have switched if it wasn’t for her! Awesome asset to have for your company!"
Profile photo of Laurie Nippe

Laurie Nippe

June 14, 2022

5  out of  5 rating by Laurie Nippe
"Great service & awesome office staff."
Profile photo of Sandra Allen

Sandra Allen

June 12, 2022

5  out of  5 rating by Sandra Allen
"Randy B. and staff has always been so helpful to me. Very nice and friendly staff. Would recommend any friend or family that needs insurance to deal with him. Truly happy I’m working with him. A+"
Profile photo of Michael Allen

Michael Allen

June 12, 2022

5  out of  5 rating by Michael Allen
"Mr. Begole and his team, helped me get vehicle insurance, explained the pricing and finished the quote when I called just before closing, I was insured and felt welcomed by the service! Thank you Randy from State Farm!"
Profile photo of Pam McClure

Pam McClure

June 12, 2022

5  out of  5 rating by Pam McClure
"Randy Begole and his team are the best to work with. Anytime I call their office I get a prompt and friendly response. We recommend them to everyone we know!"
Profile photo of Lexi McClure

Lexi McClure

June 12, 2022

5  out of  5 rating by Lexi McClure
"Randy Begole’s State Farm brings professionalism, reason, and is a safety net for all family’s. His team always favors what you need first. Randy Begole, actually came to my car when it was in an accident and hit a pole. This team goes the extra mile to make sure that your family is a priority."
Profile photo of Matthew McClure

Matthew McClure

June 12, 2022

5  out of  5 rating by Matthew McClure
"Rockstar service with phenomenal follow-up and support from Randy and his staff."
Profile photo of Wyatt Wade

Wyatt Wade

June 11, 2022

5  out of  5 rating by Wyatt Wade
"Nothing but greatness comes from Randy Begole State Farm, and that’s a fact."
Profile photo of Alex Zalar

Alex Zalar

June 11, 2022

5  out of  5 rating by Alex Zalar
"Randy and his team are the best insurance providers in the central Illinois region. I know they are only one call away for any of my insurance needs. They are customer focused, and have been nothing short of excellent. I would recommend Randy and his team to everyone!"
Profile photo of Austin Zalar

Austin Zalar

June 11, 2022

5  out of  5 rating by Austin Zalar
"Best gosh darn insurance agent I’ve ever had. Previous insurance didn’t give me the car coverage I needed for my ‘03 Jeep Wrangler, but Randy and his staff were able to hook me up RIGHT! Five stars would get insured again."
Profile photo of Sheri Zalar

Sheri Zalar

June 11, 2022

5  out of  5 rating by Sheri Zalar
"Great and honest agent! Highly recommend! Did a nice job setting up everything I needed for my business."
Profile photo of Anne Peters

Anne Peters

June 11, 2022

5  out of  5 rating by Anne Peters
"Randy Begole is A-W-E-S-O-M-E!!"
Profile photo of Reagan Begole

Reagan Begole

June 11, 2022

5  out of  5 rating by Reagan Begole
"Friendly staff and always provides awesome service!!"
Profile photo of Anna Schuetz

Anna Schuetz

June 11, 2022

5  out of  5 rating by Anna Schuetz
"I had a great experience with Randy Begole at State Farm!! Awesome service and very friendly staff, would recommend to anyone!"